Safe and Aware Gaming

baje Responsible Gaming

Gaming is for enjoyment — not for stress or harm. baje believes every player has the right to know their own limits and play within them. On this page you will find out how to keep yourself and the people close to you safe.

21+ Age limit mandatory
24/7 Support always available
100% Confidentiality guaranteed

Why Responsible Gaming Matters

Online casino and betting is a legitimate form of entertainment, but it stays that way only when kept under control. At baje we want you to play with awareness — set a budget, manage your time, and keep a clear head even after a loss. Self-control is the foundation of a good experience.

21+ All casino and betting activity on this site is for persons aged 21 and above only. Age is verified when opening a baje account. This platform is strictly off-limits for minors. If there are 18 or 20-year-olds in your household, keep them away from access to your account or device.

All rules relating to responsible gaming are set out in detail in baje's Terms and Conditions. You should read them before opening an account and before you start playing. To learn how your information is used, see the Privacy Policy — we keep your personal data secure.

Gambling is never a substitute for income. Come to baje for entertainment, not as a way to pay off debt. If at any point you feel you are losing control, seek help without delay. Below you will find our self-limit tools and the available support options.

Tools to Keep Yourself Safe

After logging in to baje, you can activate any of the limits below from your account settings yourself. These are here for your protection, not to restrict you.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Lowering the limit takes effect immediately; increasing it takes effect after a security waiting period.

Session Time Limit

Decide in advance how long you will play in one go. When the set time is up, the session ends automatically.

Reality Reminder

At set intervals a message will appear reminding you how long you have been playing and how much you have spent.

Temporary Break

You can temporarily close your account for a few days or a few weeks. During the break, no betting or deposits will be possible.

Self-Exclusion

If you apply for a long-term self-exclusion, the account cannot be reopened before the set period ends. This is the strongest protection measure available.

Gaming History

View a full record of your bets and deposit transactions at any time. It is the easiest way to understand your own patterns.

Recognise the Warning Signs

Do not take any of the following signs lightly — they may be early signals of problem gambling.

  • Repeatedly playing to try to recover lost money and increasing bet amounts thinking "this time it will work".
  • Hiding your gambling from family or friends, or lying about it.
  • Feeling that betting matters more than eating, sleeping, or working.
  • Wanting to stop playing but being unable to, and feeling restless inside.
  • Taking on debt or using family money for gambling.
  • Feeling far more depressed after a loss than excited after a win.
  • Being unable to focus on work, studies, or social responsibilities.

If you notice these signs in yourself or someone you know, please reach out for help. Acknowledging a problem takes courage.

Check Yourself

Answer the questions below honestly. If more than two answers are "yes", consider seeking support.

01 In the past month, was there any day when you bet beyond your budget?
02 Do thoughts of betting come to you while you are doing something else?
03 After a loss, do you play again to deal with feeling upset?
04 Has a family member or friend ever expressed concern about your gambling?
05 Have you tried to stop playing but been unable to?
06 Have you faced any financial or family problems because of gambling?

Where to Find Support

Asking for help is not a sign of weakness — it is taking responsibility for yourself and your family.

baje Live Chat Support

baje's 24/7 live chat support team helps in both Bengali and English. To activate a self-limit or request self-exclusion, simply let them know in chat — the team will assist you confidentially.

Contact by Email

If you need support in writing, send us an email. Our team replies in both Bengali and English. All communication is kept completely confidential.

Family and Loved Ones

Talk openly with a family member or trusted friend. Support from someone close often helps sooner than professional treatment. There is nothing to be ashamed of — they are there for you.

Professional Advice

Speak with a mental health specialist or addiction counsellor. This service is available at various hospitals and clinics in Bangladesh. Counsellors do not judge — they only help.

Build Awareness

To learn more about responsible gaming, read our FAQ. Detailed explanations of the various tools and limits are available there.

baje's Commitment

baje believes every player's wellbeing matters more than profit. We actively identify unusual playing patterns and reach out directly when needed. Our team is always ready to ensure a safe gaming environment.

We do not offer services to minors, we do not send promotional messages to accounts under self-exclusion, and we never encourage excessive betting. To learn more about baje, visit the About Us page.

21+
For adults only
SSL Secured Data Protected

Responsible Gaming FAQ

Go to "Responsible Gaming" in your account settings and choose a self-exclusion period. You can also request it via 24/7 live chat and the support team will process it right away. The exclusion cannot be lifted before the chosen period ends.

Yes, lowering a limit takes effect immediately. However, increasing a limit only takes effect after a set waiting period — this is done for your protection.

Keep a strong password and OTP verification active on your baje account. Use screen time or parental controls on your phone. Not sharing your device is the safest option. If you have a concern, let the support team know.

Any existing balance stays secure in your account during self-exclusion. You will regain access once the exclusion period ends. If you want to withdraw, contact the support team.

Yes. If certain patterns are detected — such as a rapid increase in betting, repeated losses, or unusually long sessions — our team may reach out to you and remind you of responsible gaming tools.

If someone you know is struggling, speak with them directly and with empathy first. You can also notify us as a third party via baje's support email. Taking them to a professional mental health counsellor is also an effective step.