baje Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the baje platform ("Platform", "Site", "Service") and its users ("Member", "you"). By accessing the baje website and mobile application, creating an account, or using any service, you are considered to have fully accepted these Terms.

The definitions of some key terms used in this document are given below:

• "Service" — Casino games, sports betting, and other entertainment activities operated through baje.
• "Member" — Any person who has registered on the baje platform and is using an account.
• "Account" — The registered profile where a member's personal information, balance, and transaction records are stored.
• "Bonus Funds" — Promotional credit granted by baje, separate from real money, which requires specific conditions to be met before withdrawal.
• "Wagering Requirement" — The specified multiplier indicating how much must be wagered before bonus funds can be withdrawn.
• "Net Loss" — The amount remaining after subtracting total winnings from total losses over a given period.

If any part of these Terms is unclear, contact our customer support team before you start using the service. For more information about us, visit our About Us page.

2.1 Registration Eligibility

To open an account on baje, you must meet the following requirements:

• You must be at least 21 years of age.
• You must register under your own name and with accurate information.
• Each person may open only one account — opening multiple accounts is strictly prohibited.
• It is your own responsibility to use this service in compliance with applicable local laws.
• Registration using any robot, automation, or third-party software is not permitted.

2.2 Identity Verification (KYC)

For secure transactions, baje may request the necessary documents for identity verification at any time. Withdrawals or other benefits may be temporarily suspended until verification is complete. The verification process generally involves a government-issued ID and mobile number confirmation.

2.3 Accuracy of Registration Information

All information provided at registration must be true, accurate, and complete. Providing false or misleading information may result in immediate account closure and forfeiture of any associated balance.

3.1 Login Credentials Security

It is your responsibility to keep your username and password completely confidential. Do not share this information with anyone. If you suspect unauthorised access to your account, contact customer support immediately. The member is responsible for all activity carried out through their account.

3.2 Single Account Policy

Operating multiple accounts from the same person, household, address, or IP address is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any accumulated bonuses will be cancelled.

3.3 Account Updates

If your personal information changes (such as your mobile number or email), update your account settings immediately or notify customer support. baje will not be liable for any issues arising from outdated information.

4.1 Deposit Methods

The baje platform currently accepts deposits via the following mobile banking methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100. Only payment methods owned by you may be used on your account.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Available withdrawal methods are: bKash, Nagad, Rocket, and Upay. Withdrawals may only be made via the same method used for the most recent deposit, unless specifically approved otherwise.

4.3 Transaction Errors

If a deposit is not credited to your account for any reason, or a withdrawal does not arrive within the expected time, contact customer support via 24/7 live chat or email. Keep screenshots and reference numbers of transactions as evidence.

4.4 Third-Party Transactions

Completing transactions on behalf of another person, or making deposits or withdrawals using a third party's account, is strictly prohibited. If any such activity is detected, the account will be suspended.

5.1 Welcome Bonus

baje offers new members a 120% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, bringing the total balance to ৳2,200. Before this bonus can be withdrawn, the bonus amount must be wagered 10 times — meaning the wagering requirement for a ৳1,200 bonus is ৳12,000.

5.2 Reload and Other Offers

Weekly baje Reload: A 30% bonus is available on any deposit once per week, up to ৳5,000, with a wagering requirement of 15 times the bonus and a minimum deposit of ৳100.

baje Slots Festival: A 50% bonus can be activated on deposits for slot games, up to ৳8,000, with a wagering requirement of 20 times the bonus, usable on slot games only.

Birthday baje Gift: Once a year on your birthday, a reward of up to ৳2,000 is automatically added to your account, with a wagering requirement of 10 times the bonus.

Refer a Friend, Get baje: When a new member joins via your referral link and makes their first deposit, you can earn up to ৳3,000, with a wagering requirement of 12 times the bonus.

Weekend baje Cricket Bonanza: Depositing before placing bets on cricket events each weekend earns a 40% bonus, up to ৳6,000, with a wagering requirement of 18 times the bonus.

5.3 General Terms for Bonus Use

• Bonus funds are not cash; they are promotional credit.
• Bonus funds cannot be withdrawn before the specified wagering requirement is met.
• While one bonus is active, another bonus cannot be applied at the same time, unless specifically stated otherwise.
• baje reserves the right to change or discontinue any bonus programme, though this will not apply to bonuses already active.
• If abuse of a promotion or fraudulent activity is detected, the bonus will be cancelled.

6.1 Game Operations

All games on the baje platform are operated by recognised software providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. The rules for each game are available within the game interface.

6.2 Betting Limits

Each game has a set minimum and maximum bet limit, which is displayed before the game launches. Certain bet limits may apply on some games when bonus funds are active.

6.3 Technical Issues

If an internet disconnection or other technical issue occurs during a game, the session data is generally saved on the game server. However, if a bet is not recorded or a result is incorrect for any reason, contact customer support. Server logs will be treated as the final evidence.

6.4 Special Conditions for Live Casino

In live casino games (such as Baccarat, Roulette, and live shows operated by Evolution and Ezugi), the dealer's decisions and game results are final. If a game is left incomplete due to a technical error or disconnection, it will be settled in accordance with the game provider's policy.

The following activities are strictly prohibited on the baje platform:

• Registering using a fraudulent identity or false information.
• Abusing bonus benefits — through multiple accounts or other schemes.
• Using any software, bot, or automated technology to alter game results.
• Using the platform for money laundering.
• Attempting unauthorised access to or hacking of another member's account.
• Exploiting vulnerabilities or errors in a game provider's system to gain an unfair advantage.
• Harassing or abusing other members or staff.
• Falsely representing the platform using its name or logo.

8.1 Service Availability

baje makes every effort to ensure maximum service availability; however, the service may be temporarily disrupted due to maintenance, technical issues, or third-party factors. baje will not be liable for any loss suffered by a member as a result of such disruptions.

8.2 Accuracy of Information

While promotional information, odds, and game descriptions displayed on the site are kept as up to date as possible, discrepancies may occur due to technical reasons. Confirm the relevant information before placing a bet.

8.3 Third-Party Liability

baje is not directly liable for any issues arising from the actions of game software providers, payment gateways, or other third parties. However, efforts will be made to assist in resolving any such issues.

Details on how your personal information is collected, stored, and used are set out in our Privacy Policy. By registering, you are also considered to have accepted that policy.

9.1 Data Security

baje uses SSL encryption technology to keep your personal and financial information secure. Transaction data is stored on secure servers, and regular security audits are conducted to prevent unauthorised access.

9.2 Sharing Information with Third Parties

Your personal information will not be shared with third parties except where required by law or necessary for operating the service. Relevant information is shared with the applicable mobile banking provider for payment processing.

10.1 Closure at Member's Request

Any member may request closure of their account at any time by contacting customer support. Any pending withdrawals will be processed before the account is closed.

10.2 Suspension or Closure by baje

baje reserves the right to suspend or close any account without notice in the following circumstances:

• Breach of any provision of these Terms.
• Fraudulent activity or suspicious financial transactions.
• Providing a false identity or documents.
• Operating multiple accounts.
• Direction from a law enforcement authority.

10.3 Right to Appeal

Members have the option to appeal against an account suspension by contacting customer support. Each case will be reviewed individually.

baje believes that playing responsibly is essential for healthy entertainment. Read our responsible gaming guidelines to set your limits and prevent entertainment from becoming a problem.

11.1 Deposit Limit Setting

Members can set daily, weekly, or monthly deposit limits on their accounts. Contact customer support to activate this feature.

11.2 Self-Exclusion Feature

If you feel your gaming habits are going out of control, you can activate the self-exclusion feature. While this feature is active, you will not be able to log in to your account and all promotional communications will be stopped.

11.3 Age Verification

If baje suspects that someone under the age of 21 is using the platform, it will immediately suspend that account and request the necessary documents to verify age.

12.1 Right to Change Terms

baje reserves the right to change these terms and conditions at any time. For important changes, members will be notified in advance by email or through a notice on the platform. Continued use of the service after the updated terms are published will be considered acceptance of the changes.

12.2 Dispute Resolution

If a dispute arises on any matter, an attempt will first be made to resolve it through customer support. Customer support provides assistance in both Bengali and English, 24 hours a day, seven days a week, via live chat and email.

12.3 Interpretation of Terms

If there is a disagreement over the interpretation of any clause in these terms, baje's interpretation will be considered final.

12.4 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between baje and the member. Any previous oral or written discussions are superseded by this agreement.